Last Updated: July 21, 2026
Introduction
At Swimlyra, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, place an order, or communicate with us.
By accessing or using the Swimlyra website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect certain information necessary to provide our products and services, including:
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Name
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Email address
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Phone number
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Shipping and billing address
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Order details and purchase information
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Payment-related information required to complete transactions
We only collect information that is necessary for operating our website, processing orders, providing customer support, and improving your shopping experience.
Swimlyra does not collect personal information as the primary purpose of operating our website. We collect and use information only when it is needed to provide our services or fulfill legitimate business purposes.
Payment Information Security
Swimlyra uses secure technology to help protect your personal information during online transactions.
Our website uses SSL (Secure Sockets Layer) encryption technology to protect information transmitted through secure pages, including sensitive information such as payment details and credit card information.
Payment information is processed through secure payment systems designed to protect transaction data. Swimlyra does not store complete credit card numbers or sensitive payment details on our own servers.
How We Use Your Information
The information we collect may be used for the following purposes:
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Processing and fulfilling your orders
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Providing customer service and responding to inquiries
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Sending order updates and service-related communications
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Improving website functionality and customer experience
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Preventing fraudulent transactions and maintaining website security
We only use personal information for legitimate business purposes related to providing our products and services.
Information Sharing and Disclosure
Swimlyra respects your personal information and does not sell, rent, or trade your personal contact information to third parties.
We may share limited information with trusted service providers when necessary to operate our business, such as:
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Payment processors
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Shipping carriers
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Website service providers
These service providers are only permitted to use information required to complete their services and are expected to protect your personal information.
We do not use customer information, personal images, or submitted content for advertising or promotional purposes without obtaining appropriate permission from the customer.
Cookies and Website Technologies
Swimlyra may use cookies and similar technologies to improve website functionality, analyze website performance, and provide a better browsing experience.
Cookies help us understand how visitors use our website and allow us to improve website features. You may adjust your browser settings to manage or disable cookies if you prefer.
Data Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we use appropriate security measures, no method of online transmission or electronic storage can be guaranteed to be completely secure. We continue to review and improve our security practices to help protect customer information.
Children’s Privacy
Swimlyra services are intended for adults or users who have obtained permission from a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 16.
If we discover that personal information from a user under 16 has been collected without verified parental or legal guardian consent, we will take appropriate technical and administrative steps to delete the information and prevent further collection.
By using this website, you confirm that you have reached the legal age of adulthood in your jurisdiction or that you are using this website and related services with permission from a parent or legal guardian.
Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
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Requesting access to your personal information
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Requesting correction of inaccurate information
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Requesting deletion of personal information where applicable
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Asking questions about how your information is handled
To make a privacy-related request, please contact us using the information below.
Applicable Law
This Privacy Policy is governed by and interpreted according to applicable laws of the United States.
Swimlyra follows applicable privacy and data protection requirements when handling customer information. If specific state or federal privacy laws apply to your location, we will process personal information in accordance with those applicable requirements.
Changes to This Privacy Policy
Swimlyra may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be posted on this page with the revised effective date. We encourage customers to review this Privacy Policy periodically for the latest information about how we protect personal data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
US Warehouse Address:
192 Bear Christiana Rd, Bear, DE 19701, United States
China Factory Address:
No. 233, Datingzi Village, Shidui Town, Anqiu City, Weifang, Shandong Province, China
Email:
service@swimlyra.com
Phone:
+1 (302) 349-3742
Hours:
Monday–Friday, 9:00 AM–5:00 PM ET