Shipping Policy

Last Updated: July 21, 2026

Order Processing Time

At Swimlyra, we prepare each order carefully to ensure products are inspected, packed, and ready for shipment. Orders are processed within 1–3 business days after payment confirmation.

Orders placed before 4:00 PM ET on business days will be processed on the same day. Orders placed after 4:00 PM ET, as well as orders placed on weekends or public holidays, will be processed on the next available business day.

Processing time includes order verification, preparation, and packaging before shipment. During holidays, promotional periods, or periods of increased order volume, processing time may take longer than usual.

Shipping Locations

Swimlyra ships orders from our US warehouse to eligible locations within the United States.

US Warehouse Address:
192 Bear Christiana Rd, Bear, DE 19701, United States

We currently provide shipping service to:

  • The 48 contiguous United States

Free shipping is available only for orders delivered within the continental United States.

We do not provide shipping services to:

  • Alaska

  • Hawaii

  • Puerto Rico

  • U.S. affiliated islands

  • Offshore islands

  • Military bases

  • Other locations outside our supported delivery areas

Estimated Delivery Time

The estimated delivery time is calculated by combining order processing time and shipping transit time.

  • Order Processing Time: 1–3 business days

  • Shipping Transit Time: 5–10 business days

Estimated Total Delivery Time: 6–13 business days

The estimated delivery timeframe begins after your order is successfully placed and includes both the time required to prepare your order and the time required for carrier transportation.

Delivery times may vary due to circumstances outside of our control, including public holidays, severe weather conditions, carrier delays, flight interruptions, or other unexpected transportation issues.

Shipping Rates

Shipping fees are calculated based on the order subtotal:

  • Orders from $0.01 to $44.99: Shipping fee is $6.99

  • Orders of $45.00 or more: Free shipping

Free shipping applies only to eligible deliveries within the continental United States. Locations outside the eligible shipping area are not included in the free shipping service.

Shipment Tracking

Once your order has been shipped, tracking information will be provided so you can monitor the status of your package.

You can track your shipment through:

https://www.17track.net/en

Please allow some time for tracking information to become available after the carrier receives your package.

Order Cut-Off Time

Our daily order cut-off time is 4:00 PM ET.

  • Orders placed before 4:00 PM ET on business days will be processed on the same day.

  • Orders placed after 4:00 PM ET will be processed on the next business day.

  • Orders placed on weekends or public holidays will be processed on the next available business day.

Delivery Address Information

Please ensure your shipping address is complete and accurate before completing your purchase.

Swimlyra ships orders from our US warehouse, and we use the address information provided during checkout to arrange delivery. Incorrect, incomplete, or outdated shipping information may result in delivery delays or failed delivery attempts.

If you need to update your shipping address after placing an order, please contact us as soon as possible. We will try to assist with your request before the order is shipped.

Contact Us

If you have any questions about your order, shipping status, or delivery information, please contact us.

US Warehouse Address:
192 Bear Christiana Rd, Bear, DE 19701, United States

China Factory Address:
No. 233, Datingzi Village, Shidui Town, Anqiu City, Weifang, Shandong Province, China

Email:
service@swimlyra.com

Phone:
+1 (302) 349-3742

Hours:
Monday–Friday, 9:00 AM–5:00 PM ET