Last Updated: July 21, 2026
Order Processing Time
At Swimlyra, we prepare each order carefully to ensure products are inspected, packed, and ready for shipment. Orders are processed within 1–3 business days after payment confirmation.
Orders placed before 4:00 PM ET on business days will be processed on the same day. Orders placed after 4:00 PM ET, as well as orders placed on weekends or public holidays, will be processed on the next available business day.
Processing time includes order verification, preparation, and packaging before shipment. During holidays, promotional periods, or periods of increased order volume, processing time may take longer than usual.
Shipping Locations
Swimlyra ships orders from our US warehouse to eligible locations within the United States.
US Warehouse Address:
192 Bear Christiana Rd, Bear, DE 19701, United States
We currently provide shipping service to:
-
The 48 contiguous United States
Free shipping is available only for orders delivered within the continental United States.
We do not provide shipping services to:
-
Alaska
-
Hawaii
-
Puerto Rico
-
U.S. affiliated islands
-
Offshore islands
-
Military bases
-
Other locations outside our supported delivery areas
Estimated Delivery Time
The estimated delivery time is calculated by combining order processing time and shipping transit time.
-
Order Processing Time: 1–3 business days
-
Shipping Transit Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days
The estimated delivery timeframe begins after your order is successfully placed and includes both the time required to prepare your order and the time required for carrier transportation.
Delivery times may vary due to circumstances outside of our control, including public holidays, severe weather conditions, carrier delays, flight interruptions, or other unexpected transportation issues.
Shipping Rates
Shipping fees are calculated based on the order subtotal:
-
Orders from $0.01 to $44.99: Shipping fee is $6.99
-
Orders of $45.00 or more: Free shipping
Free shipping applies only to eligible deliveries within the continental United States. Locations outside the eligible shipping area are not included in the free shipping service.
Shipment Tracking
Once your order has been shipped, tracking information will be provided so you can monitor the status of your package.
You can track your shipment through:
https://www.17track.net/en
Please allow some time for tracking information to become available after the carrier receives your package.
Order Cut-Off Time
Our daily order cut-off time is 4:00 PM ET.
-
Orders placed before 4:00 PM ET on business days will be processed on the same day.
-
Orders placed after 4:00 PM ET will be processed on the next business day.
-
Orders placed on weekends or public holidays will be processed on the next available business day.
Delivery Address Information
Please ensure your shipping address is complete and accurate before completing your purchase.
Swimlyra ships orders from our US warehouse, and we use the address information provided during checkout to arrange delivery. Incorrect, incomplete, or outdated shipping information may result in delivery delays or failed delivery attempts.
If you need to update your shipping address after placing an order, please contact us as soon as possible. We will try to assist with your request before the order is shipped.
Contact Us
If you have any questions about your order, shipping status, or delivery information, please contact us.
US Warehouse Address:
192 Bear Christiana Rd, Bear, DE 19701, United States
China Factory Address:
No. 233, Datingzi Village, Shidui Town, Anqiu City, Weifang, Shandong Province, China
Email:
service@swimlyra.com
Phone:
+1 (302) 349-3742
Hours:
Monday–Friday, 9:00 AM–5:00 PM ET